Partnering for New Revenue Streams
Wild Card Technology
The Client’s Need
As a one stop, single point of contact for businesses of all sizes, this IT provider needed a reliable partner to implement solutions in areas outside their immediate service offerings. Requiring a developer with a proven understanding of business needs, they approached Pleasant to help implement a customer database project.
The company approached Pleasant to implement a Customer Relationship Management (CRM) system for one of their important end-clients. Designed specifically to integrate with the IT providers custom software components, the provided business analysis requirements were used to generate the exact customized layout screens the end-client required.
- Outsourced product customer support
- Outsourced software maintenance
- Software components vary by project
Varies for each project