Setup Security Questions

Setup Security Questions for users to safely answer if they forget their password. Users can enroll and setup their answers after first login.

Adminstrators will first configure a Challenge-Response policy that determines the required number and type of responses.

Navigate to:

  • Users and Roles > Challenges 

  • OR Users and Roles > Challenges or Manage Reset Challenges > Challenge Configuration


  1. Click Create button
  2. Choose your options, available Security Questions, and associate User Policies (e.g. ‘Default Policy’)
  3. Enroll Admin: click Administrator profile (top right corner), Manage Account
  4. Under the security section choose Set Answers