Troubleshooting SAML SSO
If you are experiencing issues with Pleasant Password Server or KeePass / mobile clients, use these resources to help troubleshoot the problem.
- See FAQ and Common issues
- for answers to your questions and which also link to Troubleshooting tips.
- Browse our wiki docs!
- These are always getting updated with new information. Use the index on the left, or use the search in the top right.
- Update your software
- each release has new features & fixes which may resolve an issue related to your question.
If you have an issue that you have not found in the above locations, please contact Support, and a Support team member will respond and assist with your issue.
Be sure to give application pool read permissions to imported certificate, otherwise it will give error message in the logs below:
Pleasant.Identity.Authentication.Saml.Mvc.SamlAuthenticationController System.Security.Cryptography.CryptographicException: Keyset does not exist